Contact information
Contact information
LIORE is the online store and trading name operated by Leonem Limited OÜ.
Business details
- Legal name: Leonem Limited OÜ
- Registration number: 16166116
- Register: Estonian Commercial Register
- VAT identification number: EE103014935
- Registered office and current business/complaints address: Pöörise tn 12, 13520 Tallinn, Estonia
- Written complaints and legal notices: info@liore.ee or by post to the address above
- Operating model: online only; no physical shop or public customer-service location
- Website: liore.ee
- Email: info@liore.ee
- Telephone: +372 5382 4768
- Customer service: primarily in writing by email; telephone availability is limited
Contacting LIORE
For general, product, order, payment, delivery, return, complaint, or privacy enquiries, email info@liore.ee or call +372 5382 4768. Telephone availability is limited; if a call is unanswered, please use email. Include the order number where possible.
We respond to a written consumer complaint within 15 days. If a full answer is not possible within that time, we explain the delay and the next steps.
Do not send full payment-card numbers, online-banking credentials, passwords, identity-document copies, or unnecessary health information by email.
Returns
Pöörise tn 12 may be used for written complaints and legal notices, but it is not a customer-service or goods-return location. To return goods, first give notice or submit a return request. LIORE will then provide the case-specific parcel-machine location and recipient details, or another valid return destination, without undue delay. Do not send goods to Pöörise tn 12 or to a parcel machine chosen without LIORE's instructions. See the Return and refund policy.