Legal notice

Legal notice

LIORE is the online store and trading name operated by Leonem Limited OÜ.

Service-provider information

  • Legal name: Leonem Limited OÜ
  • Registration number: 16166116
  • Register: Estonian Commercial Register
  • VAT identification number: EE103014935
  • Registered office and current business/complaints address: Pöörise tn 12, 13520 Tallinn, Estonia
  • Written complaints and legal notices: info@liore.ee or by post to the address above
  • Operating model: online only; no physical shop or public customer-service location
  • Website: liore.ee
  • Email: info@liore.ee
  • Telephone: +372 5382 4768
  • Customer service: primarily in writing by email; telephone availability is limited

Payment details

Where manual bank transfer is offered for an order, payment is made to Leonem Limited OÜ's LHV account:

  • IBAN: EE237700771005988045
  • BIC/SWIFT: LHVBEE22

The payment methods actually available for a purchase are those shown at checkout or agreed in writing with LIORE.

Notices, complaints, and returns

Questions, complaints, and legal notices may be sent to info@liore.ee or by post to Pöörise tn 12, 13520 Tallinn, Estonia. Email is the quickest route. Include the order number where possible. We respond to a written consumer complaint within 15 days.

The address above is not a goods-return address or a customer-service location. Do not send goods there. Follow the Return and refund policy and wait for case-specific return instructions.

Supervision and disputes

Consumer-protection matters are supervised by the Estonian Consumer Protection and Technical Regulatory Authority (TTJA). Personal-data protection is supervised by the Estonian Data Protection Inspectorate (AKI). Consumer dispute-resolution information is provided in the Terms of sale.