Privacy policy

SANREB OÜ operates the Liore online store at liore.ee and any other official Liore domains. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, or communicate with us.

Controller and contact

The controller of personal information is SANREB OÜ. For privacy questions, contact us at info@liore.beauty or info@liore.ee.

Information we collect

• contact details, such as name, email address, phone number, billing address, and delivery address;
• order and payment-related information, such as purchased products, order number, payment status, and delivery method;
• information you provide when contacting customer support;
• website usage data, cookies, device data, and log data where needed for service operation, security, or analytics.

How we use information

We use personal information to receive and fulfil orders, process payments, deliver goods, manage returns and customer support, prevent fraud, comply with legal obligations, and send marketing communications where the customer has consented or where otherwise permitted by law.

Service providers

Liore uses Shopify to operate the online store. For payment processing, we use Montonio and other payment providers shown at checkout. For delivery, we use carriers, parcel-machine providers, and courier services. These providers process information only as needed to provide their services.

Retention

We keep personal information for as long as needed to fulfil orders, provide customer support, maintain accounting records, resolve legal claims, and comply with legal obligations.

Cookies

The website may use cookies and similar technologies for the cart, checkout, security, preferences, and analytics. You can manage cookies through your browser or Shopify cookie preferences where available on the website.

Your rights

You may have the right to request access to, correction of, deletion of, restriction of, objection to, or portability of your personal information where such rights apply under law. You may also contact your local data protection authority.

Changes

We may update this Privacy Policy from time to time. The latest version will be published on the website.